The process of depositing and withdrawing cryptocurrency is automatic and in general takes no
more than an hour. There are several key factors that affect the speed of transactions
confirmation by network, such transaction transfer fee and network workload.
Cryptocurrency deposit
Depending on cryptocurrency type, crediting of cryptocurrency to the balance is completed
once corresponding number of transaction confirmations is made by the network. To check how
many confirmations is needed to deposit a specific cryptocurrency, it is necessary:
- Go to Finance;
- Select Deposit in front of required currency;
- Generate the wallet address to deposit currency to the balance, if it has not been
generated earlier; - The number of confirmations will be displayed under the generated wallet address,
after which funds will be credited to the balance.
The deposit, that received required amount of confirmations for crediting funds, will be
displayed on the balance and will be available for making deals (trades).
Cryptocurrency withdrawal
Cryptocurrency withdrawal, as well as deposit, is automatic and in general takes no more than
an hour.
Please note that both cryptocurrency and fiat currencies may be temporarily
unavailable.
It’s applied once withdrawal transaction is initiated at the moment cryptocurrency is being
credited to the balance. In this case, the amount of funds in your balance, that is equivalent to the amount of cryptocurrency being deposited in double size, is not available for withdrawal until the process of depositing is completed. At the same time, you can make transactions (trades), using the entire balance of the account.
The withdrawal will be technically possible when the transfer of cryptocurrency funds will be completed - a certain amount of confirmations will be received by the network. It depends on the type of cryptocurrency:
1st confirmation in the XPR/ХLM/PTI/ZAG/WXT transaction network;
4th confirmation in the LTC/DOGE transaction network;
5th confirmation in the NEO/GAS/СRON transaction network;
6th confirmation in the BTC/DASH/ETH/USDT/BCH transaction network;
10th confirmation in the ХMR/SMART/QTUM/ONT/ONG transaction network;
12th confirmation in the DCR network;
15th confirmation in the ADA/LSK/ХEM/ONE network;
20th confirmation in the WAVES/VLX/TRX/BTT/ZEC network;
30th confirmation in the EXM/EOS/DXT/MNX/OMG/INK/ZRX/GNT/GUSD/HP/DAI/MKR/MNC/USDC/ROOBEE/ALGO/ATOM/CHZ/SGR/IQN network;
50th confirmation in the BTG network;
60th confirmation in the ETZ network;
90th confirmation in the XTZ network;
400 confirmation in the ETC network.
Unfortunately, it is not possible to affect the speed of confirmation the transaction by the network.
You can check the status of the transaction not confirmed within the expected time by the transaction ID on the corresponding cryptocurrency browser.