EXMO recommends to enable two-factor authentication for ensuring account security. How does it work? While authorizing at EXMO after entering email and password the system will request SMS or TOTP (the 6-digit code from the app).
To enable two-factor authentication on your account:
After logging in to your EXMO account hover the mouse cursor over your login, which is displayed at the top of the screen and select Settings in drop-down menu.
Select one of the authentication methods in the Protection section:
1) Google Authenticator - user should log in by entering password as well as special code - randomly generated 6-digit code from the app on his device (TOTP);
2) SMS authentication - in addition to account password you should enter SMS-code that will be sent to your mobile number.
In case you have selected Google Authenticator
- Install Google Authenticator App on your device (PC, mobile): INSTRUCTION.
- Click on Generate a new key in your account.
- In the field Secret key TOTP will appear 16-digit code and QR code. Use one of them for activating an account in Google Authenticator application (you have installed it on your device before). Enter this code in the application.
- At the next step you have to choose the level of protection.
If you select Use only for Authorization use, you will need to enter 6-digit code from the application only for logging in to your personal account.
If you select Full protection, in addition to logging in to your account, you will also confirm withdrawal of funds using the code from the application. Thereby every withdrawal of funds will be protected. - Save settings in your account. To do this enter 6-digit code from Google Authenticator app and click on "Yes" button to save the settings.
In case you have selected SMS authentication
- Enter Your phone number in international format without "+" in front of the number. SMS will be sent to the specified number. Then click on Verify button.
- Enter Confirmation Code from SMS, which was sent to the specified phone number. Then click on Confirm button.
- At the next step you have to choose the level of protection.
If you select Use only for Authorization use, SMS will be requested only when you log in to your personal account.
If you select Full protection, in addition to logging in to your account, you will also confirm withdrawal of funds using SMS sent to your mobile number. This way it will be impossible to withdraw funds without entering SMS sent to your mobile number. - Press Save settings and on the next page enter your account password to confirm changes. Click on "Yes" button to save the settings at the end.